residents friend service

The Residents' Friend Service is there to provide information and advice about the Housing Market Renewal Service.

The service offers advice or information regarding:

• Housing Market Renewal in your area
compulsory purchase
• compensation
• re-housing options

We also offer advice on other advice needs such as:

• benefits
• debt
• housing
• employment

Things we can do:

• Information
  Each of our Residents' Friends works in a specific area and so can give you accurate information on what is going on in your area.

• Advice
We can give individually tailored, independent advice about how Housing Market Renewal affects you as well as more general advice issues.

• Understanding
We can help to make sure that you understand the Renew proposals by translating jargon, answering your questions and making sure you have the information you need.

• Consultation
We aim to feedback the views of residents to the Renew Team and support residents' involvement in the consultation process.